TECHNICAL SUPPORT
callfast TECHNICAL SUPPORT

TECHNICAL
SUPPORT

WE GUIDE YOUR CUSTOMERS TO SOLVE THEIR PROBLEMS.

TECHNICAL SUPPORT WITH THE SAME LEVEL OF QUALITY AND PROFESSIONALISM YOU PROVIDE TO YOUR CUSTOMERS.

Our solutions are designed to provide personalized technical support and advice, follow up of concerns of your customers and information modules.

Multichannel campaigns designed to provide the success you are looking for. We are the right option for companies of any line, with national or international range. Highly trained staff, the best technological tools and a great infrastructure capacity.

We meet the main quality indicators:

  • Effectiveness:
    We look to provide a real solution on each call, always with the best assistance.

  • AHT (Average Handle Time):
    Resolution in the shortest time.

  • Connection and use:
    We improve your window of attention; more served and satisfied customers within the hours settled by our clients.

  • No Abandon:
    We reduce abandoned calls.

  • Service level:
    We look for our teamwork to answer the biggest amount of customers within their work hours.

WE HAVE THE WARMTH AND PATIENCE TO SOLVE YOUR CUSTOMER'S DOUBTS.

We know that an excellent work environment boosts an excellent customer service. For that reason, we have a group of activities and events focused to positively impact our people and encourage joint work. Thus, we make the time invested on customer service to be related with the warmth and good treatment you look for them.

We want to be your best business partner, allow us to provide you a more customized solution.

Callfasst personal

FOR 18 YEARS, THE LEADING MOBILE TELECOMMUNICATIONS COMPANY IN MEXICO HAS PREFERRED OUR SERVICES.

RECEIVE A CONSULTING, NO PURCHASE NECESSARY.

ARE YOU READY TO PLACE YOUR PROJECT IN HANDS OF A
CUSTOMER EXPERIENCE EXPERT?

CONTACT US