CallFasst clientes

WE ARE THE CONTACT WITH OUR CLIENT'S CUSTOMERS.

CALLFASST ISO 27000 CALLFASST ISO 9001-2015

We are a contact center that brings results to our customers thanks to our trained personnel and use of technologies that allow us to have continuous improvement.

Our work philosophy is based on transparency and flexibility, in order to meet our client's quality standards.

To make efficient the business processes of medium and big companies by using leading Information and Communication Technologies, encouraging a close relationship and providing timely response to their requirements, taking care of our environment and with social responsibility.

To be a company with international presence and recognition, provider of products and services aligned to global quality and social responsibility standards that be attractive to any investor.

callfasst numeros

Set up capacity of

1,300 POSITIONS in three centers

+900 POSITIONS in Queretaro

+400 POSITIONS in San Luis Potosi

+2000 EMPLOYEES

OUR DAY BY DAY IN
FIGURES:

2.3 MILLION monthly interactions

10,200 INTERACTIONS monthly monitored

10 LINKS end-to-end VoIP

70 E1 connected which represent 2,100 telephone lines

We take very seriously our quality policy.

Each day, all time, we work to meet our client's requirements through a unique quality service, the participation of expert human capital and the optimization of our processes.

historia CallFasst
WE ARE BORN

Callfasst is born as a business area of
FASST IT, a company from Queretaro, Mexico
with more than 35 years of experience.
With only 15 positions, we start operations to offer
our services to the leading telecommunication company in Mexico.

WE GET BIGGER

We increased our number of
positions to 540. This allowed us to
serve our international clients. We
also opened new facilities which
allowed us to handle any kind of project.

WE GROW

Just two years later,
we achieve 180 positions,
thanks to the big demand
of our services.

WE EVOLVE

We have a capacity of 1,300
stations distributed on strategic
points of the country.
We keep on expanding and continuously
improving in order to provide the
best service to our client's customers.

ARE YOU READY TO PLACE YOUR PROJECT IN HANDS OF
A CUSTOMER EXPERIENCE EXPERT?

WE WANT TO BE YOUR COMERCIAL PARTNER