Call center providers in Mexico for customer service

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We are a company with over 20 years being call center providers Mexico and offering comprehensive services to meet your needs, we perform telemarketing for different sectors, such as tourism, government or banking, and we focus on the relationship with the customer, because we know how important it is, our telephone consultants are trained to provide the best care and provide call center services Mexico, from telemarketing, to surveys or statistics to help you solve your needs.

We focus on providing the best call center services Mexico, we offer real solutions for real problems. We are the best call center providers Mexico for customer service with presence in Mexico, markets in the United States, Central and South America.

 

Technical support service providers

As a call center providers Mexico and offer several integral services, we have the technical support. We seek to provide solutions to your problems, we seek to give you the best assistance to solve your problems. 

We provide technical assistance through various communication channels, we do not limit ourselves to phone calls, but through e-mail, SMS, WhatsApp and mass chats, we provide your customers with assistance, with the same level of professionalism and quality that you give to your customers. 

We focus on multichannel campaigns specially designed to achieve the success you are looking for. We also comply with quality indicators that every customer service contact center should have.

Effectiveness: we provide real solutions in every call or contact we have with your customers, always with the best attention.


Connection and utilization: we optimize your customer service window, that is, more customers attended and satisfied in the schedules set by our customers.


Service level: our work team will attend to the largest number of your customers within their working hours.


TMO (Mean Time of Operation): Resolution of conflicts in the shortest possible time.


No abandonment: We minimize the number of unattended calls.

 

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Collections 

We offer more call center services Mexico for our clients, one of them is the collection area. We help you to reduce your overdue accounts receivable, no matter the situation. Although, we know that each case and situation is different, therefore, we take all these points into account when performing a collection service, either by phone, or a payment reminder via email. 

The strategies we handle are adapted to the specific situations of our clients, all this without affecting the relationship with your client, besides we can act at any stage in which the debt is.

Some of the solutions we offer are:

Recovery of overdue accounts receivable and preventive collection via e-mail, SMS or virtual calls.

This and more services are part of our contact center service that we offer at CallFasst.

 

Telemarketing

CallFasst can be your call center providers Mexico with variety of services including telemarketing. We help you generate more leads and more sales opportunities at a low cost in our call center services Mexico. 

We offer solutions that allow you to increase the reach of your brand to reach more people and new markets. We create multichannel campaigns that give you the success you are looking for, we are the best option for companies of any size and with national and international coverage. Our staff is highly trained, we have the best technology tools and a great infrastructure capacity. 

Solutions that solve your needs:


Product launching


Sale of credit cards, insurance, services and/or products.


Up-sell and cross-sell


Product and service promotions

 

Customer service

We are there when your customer needs you. You can achieve greater customer loyalty and retention with us.

With our multichannel campaigns through e-mail, SMS, WhatsApp or mass web chats you will get the success you are looking for. 


We offer solutions for your needs:


Attention and service to users


Registration and cancellation of services


Reservations or appointments


Order taking


Reminders via e-mail, SMS, WhatsApp or Chat


Receipt of payments


Clarifications and doubts


Virtual campaigns


Product and service information


What makes us different is that CallFasst our call center providers Mexico for customer service, collections, technical support and telemarketing.

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Get to know our services and approach us

If what you need is the help of a call center providers Mexico such as CallFasst, no matter the sector you are in, do not hesitate to contact us so we can give you advice and we can know your plans and needs, in this way we will develop a project according to your needs to meet your goals. 

Contact us today and receive the best integrated services in marketing, collections, customer service and technical support. We are the best call center providers Mexico.

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customer experience expert?

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