Telemarketing services or customer service, you can get this and more with our professional services contact center multi-sourcing. In CallFasst, we offer solutions tailored to your needs, allowing you to reach mass markets without losing quality personalized attention. We work under a model of Business Process Outsourcing which combines technology and human capital by offering a service that exceeds expectations. If you're looking for a certified contact center providing customer service in Mexico, here we are.
Part of our services as contact center multi-sourcing professionals, is to provide the tools and knowledge that will allow you to adapt to changes in the consumer. It is for this reason that we offer our service of surveys and market research, where you can create successful campaigns with the valuable information that such studies provide. Additionally, a market study is an excellent starting point for the generation of databases of direct or potential customers interested in your product. Certified call center providing customer support in Mexico, only with CallFasst.
Certainly a key to our success in our professional services is our human capital. Today, we live in a society saturated with information and advertising which seeks to make a difference, especially when making a first contact with the customer. Therefore, we pay special attention to the selection and development of our staff. Our training instructors start from the basics of NLP and values such as respect, loyalty, honesty, consistency, trust and responsibility. Additionally, each of our vendors perform a preliminary study of the product, service or campaign to develop, in this way, our staff is ready to answer any questions, comments or complaints from customers. We have the best certified call center providing customer support in Mexico.
By offering outsourcing professional services, you can be confident that we have an infrastructure that ensures superior service internationally. In CallFasst we offer from traditional to modern telemarketing processes like telephone, online chat, sending and receiving e-mail, fax, and web CTI (Computer Telephone Integration). We have a department of statistics, an area of Internet communications, as well as areas specifically designed for the management and control of projects. CallFasst has the best certified call center providing customer support in Mexico.