Contact center for technical support in Mexico

Contact center for technical support in Mexico

Get the best contact center service for technical support in Mexico with Callfass; we handle more than 2 million monthly interactions. Contact us

Our campaigns and development of offshore projects is a response to the need for companies to expand their business into new regions. Why take the risk to invest in facilities and hire new staff? If you can acquire the services of a contact center existing in the region and, best of all, a contact center with years of experience, which works with large corporations in the country. With CallFasst you will not have to start from scratch, you will become a powerful tool to enter the market. The best contact center for technical support in Mexico, only at CallFasst.

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Studies and market research

Before starting with the development of offshore projects and campaigns, CallFasst offers studies and market research. This type of analysis is very important because they reveal a series of data that can even help improve or confirm the objectives and goals of the project. Market research can generate effective and successful campaigns with the valuable information they provide to detect opportunities, minimize risk and learn more in depth the type of client you want to reach. If you'’re looking for a contact center for customer service, contact us today.

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We offer the best quality in the country

We start from successful models of customer interaction such as CRM (Customer Relationship Management) and BPO (Business Process Outsourcing) achieving low operational complexity and efficient retrieval of results. If you are looking to take your business to new markets, you’'ve come to the right place. CallFasst is a multi-sourcing contact center specializing in the development of offshore projects and campaigns. We take care of every detail of the operation, including generating processes and solutions to contingencies that may arise. In CallFasst we have an emergency power generator and an uninterruptible power system (UPS) that will allow us to work continuously for 24 hours in case of any incident. The best call center for technical support in Mexico.

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Superior infrastructure at your service

We have redundant systems that can protect your data from those annoying data loss, network failures or system crashes in our call center for technical support in Mexico. In this way, we ensure continuity in the work, avoiding loss of customers due to poor service. One aspect that distinguishes us in the development of campaigns and projects offshore is our human capital. In CallFasst we take care in preparing our sales; our instructors design their training courses from the basics of neurolinguistics and values such as respect, loyalty, honesty, consistency, trust and responsibility.


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