We are a business with over 20 years of experience in Mexico providing comprehensive call center services to fit your needs, and we specialize on the customer relationship since we realize how essential it is. Our phone consultants are trained to give the finest care and provide call center international services , ranging from telemarketing to surveys or statistics to assist you in meeting your demands.
At our call center Spanish speaking, we aim to provide the best customer service. We're equipped to handle any problem that comes our way real-time. Plus, not only do we have a presence in Mexico, but also throughout South and Central America as well as the United States.
CallFasst call center services provide integral solutions with the best technical support in mind. We want to help you solve your problems as easily and efficiently as possible.
We provide comprehensive customer support through a multitude of channels - email, SMS, WhatsApp, and mass chats. We aim to mirror the level of professionalism and quality that you extend to your customers.
We specialize in multichannel marketing, which is exactly what you need to get the results you desire. We follow all of the necessary quality measures, too.
Effectiveness: we provide real solutions in every call or contact we have with your customers, always with the best attention.
Connection and utilization: we optimize your customer service window, that is, more customers attended and satisfied in the schedules set by our customers.
Service level: our work team will attend to the largest number of your customers within their working hours.
TMO (Mean Time of Operation): Resolution of conflicts in the shortest possible time.
No abandonment: We minimize the number of unattended calls.
For our clients, one of the services we provide is debt collection. We help you reduce your outstanding accounts receivables, regardless of the circumstance. Although we understand that each case and scenario is unique, when performing a collection service, either by phone or via email, we consider all these factors into account.
We employ a variety of methods to help clients address their challenges, all of which are tailored to their specific circumstances without jeopardizing the connection with your client. We can intervene at any stage during the debt process.
Some of the solutions we offer are:
Recovery of overdue accounts receivable and preventive collection via e-mail, SMS or virtual calls.
This and more services are part of our contact center service that we offer at CallFasst.
Our call center spanish speaking can provide you with a number of services, including telemarketing. In our call center services Mexico, we assist you in generating more leads and sales possibilities at a low cost.
Our solutions are designed to help you broaden your brand's reach so that you can touch more people and explore new markets. Additionally, we create multichannel campaigns that will guarantee success- making us the best option for companies both large and small with national or international ambitions. Our staff is highly trained and experienced in using only the best technology tools available; furthermore, we have a great infrastructure capacity.
Solutions that solve your needs:
Sale of credit cards, insurance, services and/or products.
Up-sell and cross-sell
Product and service promotions
At 24/7, we are always available when your customer needs you. You can achieve greater customer loyalty and retention by partnering with us.
You'll get the results you desire with our multichannel campaigns, which may include e-mail, text message, WhatsApp or mass web chat.
We offer solutions for your needs:
Attention and service to users
Registration and cancellation of services
Reservations or appointments
Reminders via e-mail, SMS, WhatsApp or Chat
Receipt of payments
Clarifications and doubts
Product and service information
What makes us different is that CallFasst our call center international for customer service, collections, technical support and telemarketing.
At CallFasst, we want to help you succeed no matter what industry you're in. We offer tailored plans and expert advice so that your needs are always met. Contact us today to get started on developing a project that will help you achieve your goals!
We're your one-stop shop for all of your marketing, collections, customer service, and technical support needs. We are the best call center international.