If you just want smart services via outsourcing you have come to the right place. From the traditional phone services to telemarketing via chat or email, in CallFasst we provide global solutions to your needs as a company.
We are a 100% Mexican company that will be with you every step of the project of specialized customer service in Spanish. From market research, database generation to consultative and advisory services to your direct clients, rest assured that you will be hiring one of the best contact centers in Latin America.
If you are looking to reach the international market through a specialized telemarketing Spanish call center, our smart phone services via outsourcing will provide not only an overview of the market but also provide you with the means to reach your potential customers quickly and easily.
Conducting market research to enable public opinion polls, including improvements to your products or services from before market release, thus minimizing potential risks and identifying opportunities. Additionally, we provide service and customer tracking, no need for you to invest time or resources in infrastructure or recruitment.
From the placement of credit cards to the analysis of mobility and rotation of products, we are professional in contact center services via outsourcing. We place special emphasis on the preparation of our staff, seeking to generate good communicators, good negotiators.
Our instructors for specialized technical support service design their training courses starting from the basics of neurolinguistics and values such as honesty, consistency, respect, loyalty, responsibility and trust. We work under efficient and the latest models like Business Process Outsourcing (BPO), Customer Relationship (CRM) and the so called CORP, particularly successful in America. In each phase of the project we conduct workshops where we study in depth the product or service to offer, in order to answer all questions or concerns that your customers may have
Because time is essential when one talks about customer service, all our operators are trained to answer to your users in a relatively short time, while still being attentive or efficient.
Today in CallFasst, the best specialized telemarketing center service in Spanish, we have monitoring systems, data statistical control, IVR and recording so that each of our operators conversation with your customers may be recorded and monitored, thus maintaining the quality of our services via outsourcing. With CallFasst, you get your own contact centre immediately, without starting from scratch, and obtaining a staff with years of experience in call center services via outsourcing.