WE ARE THERE WHEN YOUR CUSTOMER NEEDS YOU
We offer the experience and knowledge modern organizations demand from their partners. Our client’s success is our success, we advocate fiercely for both.
No matter the industry, speciality, or company size, CallFasst has the agility to deliver high quality solutions. We are adaptive, trainable, and ready to unlock client’s potential.
A strong team of 1,300 specialists at 2 operation centers help us ensure every client receives the same excellent service, regardless of industry or project size.
We are ISO 9001 and ISO/IEC 27001 certified and prioritize our customers satisfaction through our Quality Management System.
Our facilities are equipped with cutting-edge technology, making CallFasst a leading outsourcing contact center. We are the best in the business for delivering real, tangible results to our clients.
Our campaigns are designed to achieve the success you seek. We are the ideal choice for companies operating in any industry on a national or international scale.
Through our multichannel campaigns, we deliver the timely and targeted information you need to effectively engage with your consumers throughout their entire lifecycle.
We have a highly trained staff equipped with the best technological tools and a robust infrastructure capacity.
Customer care and
service
Order taking and
order entry
Clarifications and
questions
Registration and cancellation
service
E-mail and SMS
reminders
Virtual
campaigns
Reservations and appointments
Accounts
receivable
Products and services
information
In CallFasst we seek to provide a service of excellence, that is why we make surveys to our clients, in order to measure the quality provided by our team. Additionally, we have a request manager that allows us to have a following of the e-mails in a timely basis.
For 25 years, the leading mobile telecommunications company in Mexico has preferred our services.
WE WANT TO BE YOUR BEST BUSINESS PARTNER, ALLOW US TO
OFFER YOU A CUSTOMIZED SOLUTION.
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