CUSTOMER SERVICE

WE ARE THERE WHEN
YOUR CUSTOMER NEEDS YOU

callfast CUSTOMER SERVICE

Call Center
Customer Service

 
atencion clientes inicial

23+ years providing call center services.

We offer the experience and knowledge modern organizations demand from their partners. Our client’s success is our success, we advocate fiercely for both.

No matter the industry, speciality, or company size, CallFasst has the agility to deliver high quality solutions. We are adaptive, trainable, and ready to unlock client’s potential.

✓ Qualified personnel.

✓ 24/7 operation.

✓ English and Spanish campaigns.

Experience

Experience

A strong team of 2,200 + specialists at 3 operation centers help us ensure every client receives the same excellent service, regardless of industry or project size.

Certified

Certified

We are ISO 9001 and ISO/IEC 27001 certified and prioritize our customers satisfaction through our Quality Management System.

Technology

Technology

Our facilities are equipped with cutting-edge technology, making CallFasst a leading outsourcing contact center. We are the best in the business for delivering real, tangible results to our clients.

GET GREATER LOYALTY AND RETENTION OF YOUR CUSTOMERS.

Our campaigns are designed to achieve the success you seek. We are the ideal choice for companies operating in any industry on a national or international scale.

Through our multichannel campaigns, we deliver the timely and targeted information you need to effectively engage with your consumers throughout their entire lifecycle.

We have a highly trained staff equipped with the best technological tools and a robust infrastructure capacity.

BPO CALL CENTER SOLUTIONS THAT RESOLVE YOUR NEEDS:

  • Customer care and
    service

  • Order taking and
    order entry

  • Clarifications and
    questions

  • Registration and cancellation
    service

  • E-mail and SMS
    reminders

  • Virtual
    campaigns

  • Reservations and appointments

  • Accounts
    receivable

  • Products and services
    information

WHAT SETS US APART FROM THE REST OF CALL CENTER COMPANIES? WE ARE IN CONTINUOUS IMPROVEMENT.

In CallFasst we seek to provide a service of excellence, that is why we make surveys to our clients, in order to measure the quality provided by our team. Additionally, we have a request manager that allows us to have a following of the e-mails in a timely basis.

For 23 years, the leading mobile telecommunications company in Mexico has preferred our services.

CallFasst personal

WE WANT TO BE YOUR BEST BUSINESS PARTNER, ALLOW US TO
OFFER YOU A CUSTOMIZED SOLUTION.

GET CONSULTATION AND QUOTE NOW!

ARE YOU READY TO PLACE YOUR PROJECT IN HANDS OF A
CUSTOMER EXPERIENCE EXPERT?

CONTACT US