We offer the experience and knowledge modern organizations demand from their partners. Our client’s success is our success, we advocate fiercely for both.
No matter the industry, speciality, or company size, CallFasst has the agility to deliver high quality solutions. We are adaptive, trainable, and ready to unlock client potential.
A strong team of 1,300 specialists at 2 operation centers help us ensure every client enjoys the same great service, regardless of industry or engagement size.
We are ISO 9001 and ISO/IEC 27001 certified and prioritize our customers satisfaction through our Quality Management System.
Our facilities are equipped with cutting-edge technology, making CallFasst a leading contact center, the best in the business for delivering real, tangible results to clients.
Our solutions enable you to expand your brand, reaching more people and new markets
Multichannel campaigns designed to provide the success you are looking for. We are the right option for companies of any line, with national or international range. Highly trained staff, the best technological tools and a great infrastructure capacity.
Product Launch.
Up-sell / cross-sell.
Credit Card Selling / Insurances / Services / Products
Product promotions
To ensure an optimal level of service, all our telemarketing campaigns are monitored through different indicators which allow us to take preventive and corrective measures, particularly the sales per-hour, as well as connection and occupancy to measure the performance of our representatives during the workday.
Through an in-house developed application, we validate that the information, product updates or new offers are announced clear and properly, this along with an online assessment that allows us to identify gaps about the product knowledge.
We have a Human Resources department to manage activities to positively impact our people, fostering team work and placing our company as an inclusive company.
We strive to be your ultimate business partner. Allow us to deliver a tailored solution to meet your specific needs.
FOR 25 YEARS, THE LEADING
MOBILE TELECOMMUNICATIONS COMPANY IN MEXICO HAS
PREFERRED OUR SERVICES.
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