CallFasst clientes

WE ARE THE CONTACT WITH OUR CLIENT'S CUSTOMERS.

CALLFASST ISO 27000 CALLFASST ISO 9001-2015

We are a contact center that brings results to our customers thanks to our trained personnel and use of technologies that allow us to have continuous improvement.

Our work philosophy is based on transparency and flexibility, in order to meet our client's quality standards.

To make efficiently the contact center processes of medium and large, national and international organizations, through the use of leading Information and Communication Technologies; fostering a close relationship and giving timely response to their requirements, tanking care or our environment and with social responsibility.

We are a company with international presence and recognition, with our own products and services aligned to world standards of quality and social responsibility, with attractive returns for our shareholders.

callfasst numeros

Set up capacity of

1,700 POSITIONS in three centers

+900 POSITIONS in Queretaro

+700 POSITIONS in San Luis Potosi

+2,200 EMPLOYEES

OUR DAY BY DAY IN
FIGURES:

4 MILLION monthly interactions

7,500 INTERACTIONS monthly monitored

10 LINKS adding 2 GB of symmetric bandwidth

70 E1 connected which represent 2,100 telephone lines

We take very seriously our quality policy.

Each day, all time, we work to meet our client's requirements through a unique quality service, the participation of expert human capital and the optimization of our processes.

historia CallFasst
WE ARE BORN

Callfasst is born as a business area of
FASST IT, a company from Queretaro, Mexico
with more than 35 years of experience.
With only 15 positions, we start operations to offer
our services to the leading telecommunication company in Mexico.

WE GET BIGGER

We increased our number of
positions to 540. This allowed us to
serve our international clients. We
also opened new facilities which
allowed us to handle any kind of project.

WE GROW

Just two years later,
we achieve 180 positions,
thanks to the big demand
of our services.

WE EVOLVE

We have a capacity of 1,700
stations distributed on strategic
points of the country.
We keep on expanding and continuously
improving in order to provide the
best service to our client's customers.

ARE YOU READY TO PLACE YOUR PROJECT IN HANDS OF
A CUSTOMER EXPERIENCE EXPERT?

WE WANT TO BE YOUR COMERCIAL PARTNER