We are a contact center that brings results to our customers thanks to our trained personnel and use of technologies that allow us to have continuous improvement.
Our work philosophy is based on transparency and flexibility, in order to meet our client's quality standards.
To make efficiently the contact center processes of medium and large, national and international organizations, through the use of leading Information and Communication Technologies; fostering a close relationship and giving timely response to their requirements, tanking care or our environment and with social responsibility.
We are a company with international presence and recognition, with our own products and services aligned to world standards of quality and social responsibility, with attractive returns for our shareholders.
Set up capacity of
Each day, all time, we work to meet our client's requirements through a unique quality service, the participation of expert human capital and the optimization of our processes.
Callfasst is born as a business area of
FASST IT, a company from Queretaro, Mexico
with more than 35 years of experience.
With only 15 positions, we start operations to offer
our services to the leading telecommunication company in Mexico.
We increased our number of
positions to 540. This allowed us to
serve our international clients. We
also opened new facilities which
allowed us to handle any kind of project.
Just two years later,
we achieve 180 positions,
thanks to the big demand
of our services.
We have a capacity of 1,700
stations distributed on strategic
points of the country.
We keep on expanding and continuously
improving in order to provide the
best service to our client's customers.